Of course, there’s no perfect time for a furnace to break down – but I think we can all agree that when a snowstorm is approaching may be the worst possible time for it to happen.
Add in the fact that a newborn is on the way and the problem seems much more urgent.
That’s what happened to Jesse and Maria Hulscher from Willmar, Minnesota
When the couple noticed that their furnace had stopped working right after their son Adler was born, they were frantic as they tried to get it fixed as soon as possible.
It was Feb. 23, and with a storm forecast, dad Jesse knew that time was of the essence.
“Instantly I panicked,” Jesse told FOX 9. “I have a two-year-old here, a newborn coming home in a couple of days and this was before the big potential snowstorm.”
With the nice weather recently we filled our Hulscher foursome! Welcome to the tee (and the world) Adler Stephen…
Posted by Jesse Hulscher on Thursday, 23 February 2017
Maria was still in hospital with Adler, leaving Jesse to deal with the problem by himself.
He phoned up a local business, Magnuson Sheet Metal, hoping for a quick and inexpensive fix. With his excitement about the new baby coupled with his fears about the snowstorm, Jesse couldn’t hold back his emotions as he told the man on the phone about his situation.
“He said ‘the fan’s not working, the furnace isn’t working, my wife is in the hospital, we just had a baby yesterday,’” Magnuson co-owner Craig Aurand recalled. “I just said take it easy, we’ll be right there.”
Posted by Jesse Hulscher on Saturday, 18 March 2017
That very same morning, Magnuson sent out a worker to fix the furnace, and within an hour everything was working as normal again.
Both Jesse and Maria breathed a sigh of relief. Now all that was left to take care of was the bill.
Posted by Jesse Hulscher on Sunday, 6 August 2017
But when the invoice came in the mail, the couple was in for a surprise!
“I opened it up and looked at the receipt and it said, ‘no charge, take care of the new baby,’” Jesse recalled. “I was like, what? No. This can’t be real. And he’s like, ‘I know I can’t believe it either,’” Maria said.
Jesse and Maria were blown away by the small business’ act of kindness and decided to share the invoice onto Jesse’s Facebook page as a way to thank them.
Within days it had blown up, and the post now has over 3.9k reactions as well as hundreds of shares.
“Can’t thank them enough for the great service, speedy response time and amazing technicians. Businesses like this earn customers for life!” Jesse said in his post.
Despite all of the positive press, the owners of Magnuson Sheet Metal remain humble about their kindness.
“We didn’t do it for the PR, we just did it to be good people. That’s it. Just to be nice to these people,” Craig said. “That’s what this is about.”
We need more people like Craig in the world!
Watch the couple share their story in the video below!
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