Acts of Kindness
Waitress notices mom weeping in restaurant so puts note on her take-out bag
Jamie asked to get their food 'to go' after her little boy had a meltdown in the dining area. However, the last thing she expected was for it to lead to an incredible act of kindness.
Jake Manning
11.13.23

Dining out with children can often be an unpredictable adventure, and a Georgia mother’s experience at a Cracker Barrel proves just that.

After a day filled with errands, Jamie and her husband decided to take their son Ian, who has autism, out for a meal.

Little did they know, their dinner outing would soon capture the hearts of many online.

Facebook - Jamie Mathews Heustess
Source:
Facebook - Jamie Mathews Heustess

Jamie Mathew Heustess shared on Facebook that their family outings are usually manageable until a certain point.

However, on this particular day, after an awards ceremony, a karate lesson, and a trip to Walmart, Ian was overwhelmed.

The tipping point came when he received two Finding Dory toys, neither of which contained the Nemo figure he wanted.

Jamie described the ensuing meltdown on her social media, highlighting the unpredictable challenges of autism.

Facebook - Jamie Mathews Heustess
Source:
Facebook - Jamie Mathews Heustess

With Ian unable to settle down, Jamie’s husband Chris decided to take him home.

Left alone, Jamie prepared to order their meals to go.

Their waitress, Kailyn, had been attentively checking on them throughout their visit, and when she learned of the situation, she listened empathetically as Jamie explained through tears.

Facebook - Jamie Mathews Heustess
Source:
Facebook - Jamie Mathews Heustess

Kailyn then took it upon herself to perform a small act of kindness that would leave a lasting impression.

She returned to Jamie with a surprise – her meal was paid for.

Overwhelmed with gratitude, Jamie found herself in tears once again, touched by the server’s generosity.

Wikimedia Commons
Source:
Wikimedia Commons

But Kailyn’s kindness didn’t end there.

When Jamie reached her car, she discovered a note from Kailyn that read, “Your child is amazing. Be strong.

Keep your head up. You are doing a great job. Have a great night. Your server, Kailyn.”

This personal message of support provided Jamie with comfort and strength.

Facebook - Jamie Mathews Heustess
Source:
Facebook - Jamie Mathews Heustess

This story of compassion also reached Kailyn’s manager, who, upon learning that Kailyn intended to pay for the meal out of her own tips, covered the cost himself.

This gesture further demonstrated the restaurant staff’s thoughtfulness and empathy.

Jamie expressed her heartfelt appreciation for these acts of kindness, stating that the words from Kailyn were exactly what she needed to hear.

She shared that the note now has a special place on her refrigerator, serving as a reminder of the goodwill of strangers during challenging times.

Unsplash - Ditto Bowo
Source:
Unsplash - Ditto Bowo

The story of Jamie, Ian, and the kind-hearted waitress serves as a beautiful example of how small acts of kindness can have a profound impact.

It’s a reminder that behind every moment of struggle, there may be an opportunity for human connection and support.

Facebook - Jamie Mathews Heustess
Source:
Facebook - Jamie Mathews Heustess

Such stories resonate with many and remind us to share and celebrate the goodness in the world.

Jamie’s experience at Cracker Barrel, thanks to Kailyn and her manager, has not only gone viral but has also become a sign of hope and encouragement for parents everywhere.

Please SHARE this with your friends and family.

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