Acts of Kindness
UPS fibs to employee about pick-up address as neighbors wait to surprise her
They couldn't have pulled this off more perfectly. She didn't have a clue what they were up to.
Jessica Adler
12.15.21

Let’s face it, folks. We’ve come to take getting our mail and packages on time for granted.

With online ordering, competitive postal services, and the comfortable world of instant gratification, delayed mail arrivals are largely a thing of the past.

But we shouldn’t overlook why.

It takes people to make the world go round, and this is no less true in the world of deliveries. That’s why every now and again, we should take the time to thank them properly.

YouTube-FOX 2 St. Louis
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YouTube-FOX 2 St. Louis

A UPS driver got the surprise of a lifetime after her hard work and passion earned her some recognition.

Carolyn Crump, a UPS driver for 23 years, has delivered countless packages and parcels to the residents of Clayton.

She has worked diligently, day and night, making sure that the people of the small town received their gifts on time.

Now, she’s being recognized for it.

YouTube-FOX 2 St. Louis
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YouTube-FOX 2 St. Louis

Some of the neighbors decided it would be nice to pay it forward to Carolyn and surprise her with a package of their own.

They all have their reasons for appreciating Carolyn as their friendly neighborhood delivery woman.

YouTube-FOX 2 St. Louis
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YouTube-FOX 2 St. Louis

Nothing but good things to say

The day before we had to put our dog down, I found her in the foyer saying goodbye to the dog,” said Jason Lehtman, who created the gofundme page for the occasion. “And right there you’re just like, ‘Wow’”

Another resident, Christie, Pickrell also had great things to say about Carolyn.

“She’s just kind. She’s humble. I don’t think she even realizes the impact she has on people. She’s always smiling.”

Carolyn thought her day was over when her shift ended on Friday, but the reality was that her day was just starting.

YouTube-FOX 2 St. Louis
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YouTube-FOX 2 St. Louis

The neighbors were in on it.

A large group of residents flocked to the streets to surprise the revered delivery woman with a special gift.

They helped set it up to where Carolyn was blindfolded and guided towards Concordia Park where her daughter was waiting for her.

YouTube-FOX 2 St. Louis
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YouTube-FOX 2 St. Louis

As the crowd grew eager for Carolyn to unwrap her gift, many took out their phones and began recording the momentous occasion.

The recording’s as precious as the surprise.

YouTube-FOX 2 St. Louis
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YouTube-FOX 2 St. Louis

After much anticipation, the box was unveiled to be a new roof to replace Carolyn’s 30-year-old one.

Carolyn was floored with emotion and gratitude as she thanked each person that came out to help support her when they really had no business doing so.

YouTube-FOX 2 St. Louis
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YouTube-FOX 2 St. Louis

Her face was completely elated and it showed that this meant a lot for her, and even the people who stood there that day to see it all go through.

YouTube-FOX 2 St. Louis
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YouTube-FOX 2 St. Louis

“Because of the generosity you show and the love to our families, our babies, our dogs especially, we wanted to give you a little bit more.”

Extra donations of money will help Carolyn out with bills and extra hurdles that are faced daily.

“I am truly surprised cause I love this route,” said an emotional Carolyn. “I love my job. I love coming to work. I never mind working. That’s great and this is why. It’s the reason I’ll retire on this route. And the only reason I have a route is because you guys shop online.”

YouTube-FOX 2 St. Louis
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YouTube-FOX 2 St. Louis

Even the dogs showed their appreciation.

YouTube-FOX 2 St. Louis
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YouTube-FOX 2 St. Louis

It’s this type of love and support that makes a community feel like home. This wholesome gesture is a gift that Carolyn will never forget.

See Carolyn get the appreciation she deserves in the video below!

Please SHARE this with your friends and family.

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By Jessica Adler
hi@sbly.com
Jessica Adler is a contributor at SBLY Media.
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