Losing your purse is a nightmare for most women. Realizing you left your purse three hours away is even worse.
That’s exactly what happened to Lindsey Jones. She and her family had stopped for lunch and the continued back to their home. She didn’t realize she had left her purse behind until she was there.
Luckily, the employees at the restaurant were extremely nice and helpful. While most people wouldn’t want to be bothered with something that didn’t directly affect them, the employees went above and beyond to help out Lindsey.
She shared the story on Facebook.
She posted:
“As my family and I traveled back to Lorena from Taos, NM, we stopped at this Chick-fil-a restaurant to grab lunch to-go. Approximately THREE hours later when we stopped for gas in Abilene, I realized I must have left my purse back in Lubbock at Chick-fil-a. I called and spoke to a very nice woman named Darcy who assured me that they had my purse and would ship it to me right away. After thinking about all the very important things in my purse that I would need ASAP, I called back and spoke to a manager named Casey. He was incredibly helpful and understanding. He took my purse to FedEx and had it shipped to me ‘Priority Overnight.’ With it being a Saturday delivery, and being that I carry a pretty large hand bag that weighed 7 lbs., you can imagine it was NOT a cheap shipment!! When I called to give him a FedEx account number to use to pay for it, he told me not to worry about it because it was already taken care of!!!! I was blown away by the kindness and generosity shown to me by the staff at Chick-fil-a on 4th & Frankford in Lubbock. I woke up this morning to a knock on the door from the FedEx guy with a big box containing not only my purse, but 6 coupon/gift cards for free food at Chick-fil-a, and a couple of plush cows saying ‘EAT MOR CHIKIN!’ I cannot thank them enough for everything they did to help me get my purse back as quickly as possible! This situation completely restored my faith in humanity! Not only was my purse found by good, honest people, but they also went above and beyond to help fix a problem that was 1000% my fault to begin with! So, thank you, thank you, thank you Darcy & Casey for being so awesome!!!”
The employees didn’t seem to mind, and they were happy to help her out.
They had no problem helping her. They just wanted to do everything possible to get her purse to her.
Darcey Cuellar, director of hospitality said:
“I was working drive-thru and heard the phone ring, and she was kind of frantic saying she was like three hours away and she left her purse here.”
Although Lindsey offered to pay for her purse to be shipped back to her, Casey Kovar, director of operations, insisted on paying the overnight shipping.
Darcey and Casey thought the cows and mints were a nice little touch.
“He (Casey) said we should probably put some menus and coupons in there, and I said, ‘Yeah, yeah, that would be cool,'” Darcey said.
It’s nice to see that people care enough to go out of their way to help a stranger.
Hopefully, this story motivated others to help when they can. Lindsey and her family will never forget the kindness they were shown by these restaurant workers.
Please SHARE this with your friends and family.
As my family and I traveled back to Lorena from Taos, NM, we stopped at this Chick-fil-a restaurant to grab lunch to-go….
Posted by Lindsey Jones on Saturday, January 6, 2018
