Think about enduring a blistering summer with no respite from the heat, even within the walls of your own home.
That’s exactly what Peggy Moore, a 75-year-old Kansas City resident, was going through.
The temperature inside her home was regularly hitting the 90-degree mark, giving her debilitating headaches and draining her energy.
To add insult to injury, Peggy had already paid a whopping $5,000 back in February to get her A/C unit in tip-top shape.
Despite her investment, her situation didn’t improve; it actually worsened as summer arrived.
![](https://cdn.spotlightstories.co/wp-content/uploads/2023/08/31170233/ac5.jpeg)
![](https://cdn.spotlightstories.co/wp-content/uploads/2023/08/31170233/ac5.jpeg)
“I’m so hot, I can’t do anything, I can’t clean my house, I can’t do anything,” Peggy lamented to Fox 4 Problem Solvers in July.
She was clearly frustrated and embarrassed.
“I feel bad about it because this is not the way I live. This is not the way I keep my house.”
Her words captured the helplessness that so many feel when life gets unbearably uncomfortable and there seems to be no solution in sight.
![](https://cdn.spotlightstories.co/wp-content/uploads/2023/08/31170228/ac2.jpeg)
![](https://cdn.spotlightstories.co/wp-content/uploads/2023/08/31170228/ac2.jpeg)
And what about Gregg Fowler, the elusive repairman Peggy had paid a small fortune to?
He finally reappeared, but not with the news you’d hope for.
When questioned, Gregg acted as if he’d been living under a rock, claiming he hadn’t even heard from Peggy since their initial agreement.
He insisted that her A/C unit had been replaced, but a quick temperature check inside her house revealed a different story: it was still a sauna in there.
![](https://cdn.spotlightstories.co/wp-content/uploads/2023/08/31170232/ac6.jpeg)
![](https://cdn.spotlightstories.co/wp-content/uploads/2023/08/31170232/ac6.jpeg)
Just when we thought Peggy would have to wave the white flag and surrender to the sizzling heat, a guardian angel swooped in.
Harry Frame from Service 1st Contractors got wind of her story through Fox 4 Problem Solvers and couldn’t let it stand.
Harry was more than willing to offer his expertise and get her A/C running.
And here’s the clincher: he didn’t charge her a dime for it!
![](https://cdn.spotlightstories.co/wp-content/uploads/2023/08/31170226/ac8.jpeg)
![](https://cdn.spotlightstories.co/wp-content/uploads/2023/08/31170226/ac8.jpeg)
This wasn’t just a mechanical fix; it was an emotional one.
Harry’s act of kindness transformed Peggy’s faith in the goodness of people.
“I did a program last Saturday for senior citizens called ‘somebody loves you,’ and now I really believe in those words,” Peggy said, reflecting on her newfound optimism during a follow-up with Fox 4.
![](https://cdn.spotlightstories.co/wp-content/uploads/2023/08/31170234/ac11.jpeg)
![](https://cdn.spotlightstories.co/wp-content/uploads/2023/08/31170234/ac11.jpeg)
Harry, the humble hero of this story, believed it was all in a day’s work.
He’s a man on a mission to make the world a better place, one repaired A/C unit at a time.
“There are a lot of problems in the world these days, so anybody that can reach out and just do a little good for somebody—it needs to happen more often,” Harry urged.
![](https://cdn.spotlightstories.co/wp-content/uploads/2023/08/31170233/ac9.jpeg)
![](https://cdn.spotlightstories.co/wp-content/uploads/2023/08/31170233/ac9.jpeg)
This sentiment was met with wholehearted agreement from Peggy.
She’s now relishing the comfort of her newly-cooled home, but the warmth she feels isn’t just from the repaired air conditioning—it’s from the realization that kindness still exists in the world.
![](https://cdn.spotlightstories.co/wp-content/uploads/2023/08/31170231/ac7.jpeg)
![](https://cdn.spotlightstories.co/wp-content/uploads/2023/08/31170231/ac7.jpeg)
Peggy’s story unfortunately shines light on unreliable repairmen or the perils of living without a functioning A/C in the summer.
It’s proof of human compassion, reminding us that even in the harshest conditions, literal or metaphorical, we can find solace and kindness in one another.
![](https://cdn.spotlightstories.co/wp-content/uploads/2023/08/31170233/ac10.jpeg)
![](https://cdn.spotlightstories.co/wp-content/uploads/2023/08/31170233/ac10.jpeg)
So, if you take anything away from this story, let it be this: it’s more than just a narrative about an unbearable summer and a broken air conditioner.
It’s a heartwarming saga that proves, even when the world seems to be simmering in problems, the cooling balm of human kindness is ever-present, just waiting for a chance to change our lives for the better.
See Peggy and her incredible guardian angel in the video below.
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